Shipping policy

Shipping Policy

Thank you for shopping at Trydanix. We are committed to delivering your order of keyboards, mice, and game controllers in a timely and secure manner. Please read our shipping policy carefully before placing an order.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all products in our store, including keyboards, mice, and game controllers. No express or expedited shipping is offered at this time.

Shipping Costs

All orders are subject to a shipping fee. There is no free shipping available for any order, regardless of the total purchase amount. The exact shipping cost will be calculated and displayed at checkout based on your delivery address and the weight of the items in your cart.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. During high-demand periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Estimated delivery windows are as follows:

• Domestic orders: 5–10 business days after processing.
• International orders: 10–20 business days after processing.

Please note that these are estimates and not guaranteed. Delays may occur due to customs clearance, weather conditions, or carrier issues.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery. If you have any questions about your shipment, please contact us at [email protected].

Shipping Restrictions

We currently ship to most countries worldwide. However, some remote areas or regions with specific customs regulations may not be eligible for delivery. If your address is not serviceable, we will notify you promptly and issue a full refund.

Lost or Damaged Items

Trydanix is not responsible for lost or damaged packages once they are handed over to the carrier. If your order arrives damaged, please contact the carrier directly with your tracking number. For lost packages, please reach out to us at [email protected], and we will assist you in filing a claim.

Contact Us

If you have any further questions about our shipping policy, feel free to email us at [email protected]. We are here to help.